Designed for wheelchair maneuverability, with widened doorways into both the cabin and its bathroom; wheel-in showers, hand-held showerheads and bath distress alarms; as well as lowered closet railings, sinks, and handrails; and removed or revamped thresholds. Additional equipment is also available on request, such as toilet seat raisers, shower stools and bed boards. Elevators have generous 36- to 42-inch doorways, and wheelchair seating is available in show lounges and other public spaces.
All Princess ships have wheelchair-accessible staterooms, but we highly recommend collapsible wheelchairs, as the widths of the stateroom doors vary. Passengers utilizing mobility devices with batteries are advised that the batteries must be a dry cell type, and must be stored and recharged in the stateroom. Mobility devices of any kind, like any other items, may not be left outside the stateroom. Because of staffing limitations, we recommend you be accompanied by someone who is physically able to assist you both onboard and onshore.
Travelers with disabilities should check in with the onboard Tour Office to ensure all shore excursions can accommodate them. Not all port facilities are accessible for those using mobility devices. Ports may be accessed by a variety of methods including a ramped gangway, a series of steps or by tender. In some cases, you may be able to access the tender, but the shoreside facility will not be accessible. Many ports of call use a mechanism known as a “stair climber” to assist passengers up and down the gangway. Passengers must transfer to a Princess wheelchair, which is connected to the stair climber and operated by the ship’s personnel. If you cannot transfer or your personal mobility device cannot be easily disembarked, you may be precluded from going ashore. With your safety and comfort in mind, the decision to permit or prohibit passengers from going ashore will be made on each occasion by the ship’s Captain, and the decision will be final. Ports that normally use tenders to access the shore are noted on the itinerary.
The maximum weight of the wheelchair including guest cannot exceed 600 lbs. on transportation lifts. If you have purchased a Princess Transfer at the start or end of the cruise, be aware that lift-equipped transportation may not be available in your port of embarkation or disembarkation.
Entry regulations for service animals vary by port. Passengers are advised to consult authorities at each port prior to departure for more information. Princess does not have food onboard for animals. The choice of dog litter material is limited and varies by ship.
Princess ships are equipped with “All-in-One Kits” with TTY that can be used in most passenger cabins and at Princess wilderness lodges. Most televisions onboard provide closed captioning and most onboard theaters have assisted listening devices. Electric outlets in most staterooms are limited to one and it is helpful to travel with an extension cord for electrical equipment. Princess also offers JAWS Professional software with a KOSS-TD/80 headset on one terminal in each Internet Café on every ship.
